FAQs & Troubleshooting
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137 Results
- 51I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 52My Printer starts warming up in Sleep mode. What can I do?
- 53Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 54The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
- 55How can I change the printer settings?
- 56How can I clean the inside of the printer?
- 57Black toner marks appear across the page.
- 58What do the LED indications mean?
- 59What can happen if the wrong paper is used in your machine.
- 60What is the printable area per page?
- 61How do I print envelopes from the manual feed slot in Windows applications?
- 62Where do I find the complete User's Guide?
- 63How can I activate/deactivate the Toner Save Mode?
- 64The image is ghosted.
- 65Cannot print after a Windows 10 update (June 2020)
- 66The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 67Print command (LPR) (Linux)
- 68I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 69I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 70Uninstall printer drivers (Linux)
- 71Windows 10 Support Information
- 72"Offline" appears on the Status Monitor.
- 73Open the Status Monitor
- 74Open the Control Panel (For Windows)
- 75I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 76The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 77Windows 7 Support Information
- 78The print speed is very slow when I use XML Paper Specification Printer Driver.
- 79Reprint the last print job. (For Windows users only)
- 80When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 81White Spots on black text and graphics at 75 mm (2.95 in.) intervals and Black Spots at 75 mm (2.95 in.) intervals.
- 82How can I clean the corona wire of the drum unit?
- 83I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 84Printouts are faint.
- 85I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 86My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 87I cannot install Brother drivers on Debian 10 or later (Linux)
- 88Paper size settings are unavailable when I print from OpenOffice (Linux)
- 89My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 90I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 91Large characters are printed incorrectly. (Linux)
- 92Print command (cupswrapper) (Linux)
- 93All print jobs are aborted and nothing is printed. (Linux)
- 94I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 95I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 96To install the printer driver easily using a tool. (Linux)
- 97When printing with monochrome laser printer, the print position shifts. (Linux)
- 98I want to print using CUPS while keeping SELinux enabled. (Linux)
- 99I cannot save a file downloaded from the Brother support website (For Windows)
- 100Check the firmware version.