FAQs & Troubleshooting
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35 Results
- 1What does "NG" on the Transmission Verification Report mean?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Can I connect my External Answering Device in another room and still receive faxes?
- 4What is Distinctive Ring and how do I program it?
- 5How do I improve the copy or fax quality?
- 6My Brother machine has no power.
- 7How do I connect an External Telephone?
- 8How does the "FAX/TEL" Mode work?
- 9How can I clear the "PAPER JAM" error message?
- 10Can I reduce the size of a received fax on this machine?
- 11My FAX/MFC will not Dial. Why?
- 12Can I print from or scan to Android™ Smartphone?
- 13Set up an answering machine (TAD) to work on the same line as the fax.
- 14Why can't I copy or send? All the keys just beep 3 times.
- 15I am experiencing problems sending a fax, what can I do?
- 16Why are my sent faxes always received with a black vertical line down the page?
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 19I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 20How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 21How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 22What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 23Can I print a report that will show a listing of faxes I sent and received?
- 24How do I print the received faxes that are stored in memory? (Fax Storage)
- 25How do I program the date and time?
- 26Can I confirm that the FAX was sent correctly?
- 27When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 28Vertical streaks appear in my copies.
- 29Do I need a telephone line to send and receive faxes with my Brother machine?
- 30"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 31I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 32I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 33What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 34How do I know which receive mode to select?
- 35When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?