FAQs & Troubleshooting
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FAX-817/ FAX-817S
35 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I confirm that the FAX was sent correctly?
3.
I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
4.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
5.
My Brother machine has no power.
6.
How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
7.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
8.
How can I clear the "PAPER JAM" error message?
9.
How do I know which receive mode to select?
10.
How do I improve the copy or fax quality?
11.
What does "NG" on the Transmission Verification Report mean?
12.
Can I reduce the size of a received fax on this machine?
13.
Can I print from or scan to Android™ Smartphone?
14.
Set up an answering machine (TAD) to work on the same line as the fax.
15.
How do I connect an External Telephone?
16.
How does the "FAX/TEL" Mode work?
17.
What is Distinctive Ring and how do I program it?
18.
How do I program the date and time?
19.
My FAX/MFC will not Dial. Why?
20.
Do I need a telephone line to send and receive faxes with my Brother machine?
21.
Can I print from and scan to iPhone, iPod touch and iPad?
22.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
23.
Can I print a report that will show a listing of faxes I sent and received?
24.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
25.
Why are my sent faxes always received with a black vertical line down the page?
26.
Vertical streaks appear in my copies.
27.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
28.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
29.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
30.
Why can't I copy or send? All the keys just beep 3 times.