FAQs & Troubleshooting
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181 Results
- 1Error and Maintenance LED Indications
- 2I cannot print on a wireless (Wi-Fi) network (Windows)
- 3The printer status is Offline or Paused.
- 4Printer Jam or Paper Jam
- 5Refill Ink
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8Check the ink level and then press [Stop]
- 9Load Paper in the Manual Feed Slot
- 10I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 11Paper is Jammed Inside the Machine
- 12I cannot print on a wireless (Wi-Fi) network (Mac)
- 13How to identify your Operating System (OS).
- 14Print the Network Configuration Report
- 15(Video) How to Email Print
- 16Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 17(Video) Fill the ink tanks
- 18Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20Reset Your Machine
- 21Brother iPrint&Scan cannot find my Brother machine (macOS)
- 22Print Unable XX
- 23(Video) Load A4/Letter papers
- 24No Paper / No Paper Fed
- 25Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 26Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 27(Video) Set up your Brother machine
- 28Print the WLAN Report
- 29Clean the Print Head from Your Brother Machine
- 30Other Problems
- 31Set the Machine to Power Off Automatically
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33Unable to Scan
- 34Change the printer driver settings (Windows)
- 35Set up your Brother machine on a wireless network (Windows/macOS)
- 36Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 37Install the Brother iPrint&Scan application (for mobile device)
- 38The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 39What is Brother iPrint&Scan?
- 40Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 41What is the default password for my Brother machine?
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43Delete print jobs from the print queue.
- 44(Video) Copy an ID Card
- 45(Video) When I print photos, the color quality is not good.
- 46One or more of my colors are not printing (blank).
- 47Improve poor print quality.
- 48What is the recommended paper?
- 49I cannot install Brother drivers on Debian 10 or later (Linux)
- 50Print a web page from iPrint&Scan when using an Android™ mobile device.