FAQs & Troubleshooting
![]() |
Latest |
90 Results
- 104/07/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 227/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 314/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 410/01/2024What is the default password for my Brother machine?
- 526/09/2023My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 621/06/2023Uninstall the driver (OS X 10.10 or greater).
- 717/03/2023Open the "Scanners and Cameras" and Properties.
- 813/12/2022How to identify your Operating System (OS).
- 913/10/2022Reset Your Brother Machine
- 1013/10/2022Reset the Usage Counters
- 1113/10/2022Save Scanned Documents on Your Computer
- 1213/10/2022Check the Serial Number
- 1305/09/2022Set Up the Brother Machine Using Remote Setup (Windows®)
- 1401/09/2022Set Up the Brother Machine Using Remote Setup (Mac)
- 1501/09/2022Register an Email Address Using Remote Setup
- 1601/09/2022Check Supplies Replacement Cycle
- 1722/08/2022Configure the Scan to Email Feature (Linux)
- 1828/07/2022Update the Driver or Firmware for your Brother machine
- 1923/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2020/04/2022Uninstall the Brother Software and Drivers (Windows)
- 2114/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2211/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 2324/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2410/03/2022Check your machine's IP Address or Node Name
- 2515/11/2021Set up your Brother machine on a wireless network.
- 2610/11/2021Open the Control Panel (For Windows)
- 2712/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2814/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2906/07/2020Scan using XSane or GIMP (Linux)
- 3006/07/2020Important points for specifying the scan area (Linux)
- 3106/07/2020What driver package format is supported by my Linux distribution?
- 3202/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3311/05/2020Enable the Brother machine's network interface.
- 3406/04/2020Delete a network scanner entry. (Linux)
- 3520/12/2019Access Web Based Management
- 3606/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 3729/10/2019Pre-Required Procedures (Linux)
- 3810/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 3910/05/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 4021/03/2019Secure Function Lock 3.0
- 4121/03/2019Scanning with a mobile device
- 4207/03/2019What is Brother iPrint&Scan?
- 4329/01/2019Command List of brscan. (Linux)
- 4429/01/2019Uninstall the scanner driver. (Linux)
- 4529/01/2019Uninstall Scan-key-tool. (Linux)
- 4623/03/2018If You Want to Check that Your Network Devices are Working Correctly
- 4723/03/2018Your Brother Machine Cannot Scan over the Network
- 4823/03/2018Your Scanner Cannot Be Detected on the Network During Installation
- 4923/03/2018If You Cannot Complete the Wireless Network Setup Configuration
- 5015/02/2018Change the General Settings Using Remote Setup