FAQs & Troubleshooting
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90 Results
1. 04/07/2024
Scan a document using Brother iPrint&Scan. (Windows, macOS)
2. 27/06/2024
The scanning speed is slow when scanning from my machine. (Windows)
3. 14/02/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
4. 10/01/2024
What is the default password for my Brother machine?
5. 26/09/2023
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
6. 21/06/2023
Uninstall the driver (OS X 10.10 or greater).
7. 17/03/2023
Open the "Scanners and Cameras" and Properties.
8. 13/12/2022
How to identify your Operating System (OS).
9. 13/10/2022
Reset Your Brother Machine
10. 13/10/2022
Reset the Usage Counters
11. 13/10/2022
Save Scanned Documents on Your Computer
12. 13/10/2022
Check the Serial Number
13. 05/09/2022
Set Up the Brother Machine Using Remote Setup (Windows®)
14. 01/09/2022
Set Up the Brother Machine Using Remote Setup (Mac)
15. 01/09/2022
Register an Email Address Using Remote Setup
16. 01/09/2022
Check Supplies Replacement Cycle
17. 22/08/2022
Configure the Scan to Email Feature (Linux)
18. 28/07/2022
Update the Driver or Firmware for your Brother machine
19. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
20. 20/04/2022
Uninstall the Brother Software and Drivers (Windows)
21. 14/04/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
22. 11/04/2022
Wireless setup is requesting a WPS PIN to complete the setup
23. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
24. 10/03/2022
Check your machine's IP Address or Node Name
25. 15/11/2021
Set up your Brother machine on a wireless network.
26. 10/11/2021
Open the Control Panel (For Windows)
27. 12/10/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
28. 14/09/2020
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
29. 06/07/2020
Scan using XSane or GIMP (Linux)
30. 06/07/2020
Important points for specifying the scan area (Linux)