FAQs & Troubleshooting
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92 Results
- 1Replace the Separation Pad
- 2Load Standard Size Documents
- 3Load Business Cards
- 4Reset the Usage Counters
- 5Card Jam
- 6What is the default password for my Brother machine?
- 7Manage Multiple Certificates
- 8Acceptable Documents
- 9Uninstall the Brother Software and Drivers (Windows)
- 10Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 11Register an Email Address Using Remote Setup
- 12Set up a Brother machine and your mobile device on a wireless network
- 13Where can I download Brother iPrint&Scan application for Mac?
- 14Scanning and Other Problems
- 15Send an Email Securely
- 16Import and Export a CA Certificate
- 17Wireless LAN Error Codes
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19What is Brother iPrint&Scan?
- 20How to identify your Operating System (OS).
- 21Document Jam
- 22Change the brscan5 scan settings using XSane (Linux)
- 23Pre-Required Procedures (Linux)
- 24Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 25I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 26Enable the Brother machine's network interface.
- 27Check the firmware version.
- 28I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 29What driver package format is supported by my Linux distribution?
- 30Important points for specifying the scan area (Linux)
- 31Save Scanned Documents Using Scan to Workflow Function
- 32Your Scanner Cannot Be Detected on the Network During Installation
- 33Secure Function Lock 3.0
- 34Save Scanned Documents on Your Computer
- 35Turn Setting Lock On
- 36Configure Secure Function Lock 3.0 Using Web Based Management
- 37Access Web Based Management
- 38Check Supplies Replacement Cycle
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Open the Control Panel (For Windows)
- 41Set up a Scan to Network Profile
- 42Replace the Pick Up Roller
- 43Error and Maintenance Messages
- 44Reset Your Brother Machine
- 45Check your machine's IP Address or Node Name
- 46Uninstall the drivers. (macOS 10.14 - macOS 12)
- 47My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 48Configure the Scan to Email Feature (Linux)
- 49Delete a network scanner entry. (Linux)
- 50Uninstall the scanner driver. (Linux)