FAQs & Troubleshooting
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1.
Load Business Cards
2.
What is Brother iPrint&Scan?
3.
Your Scanner Cannot Be Detected on the Network During Installation
4.
Load Documents Longer than Standard Size
5.
What driver package format is supported by my Linux distribution?
6.
How to identify your Operating System (OS).
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
Load Documents
9.
Manage Multiple Certificates
10.
I cannot save a file downloaded from the Brother support website (For Windows)
11.
Set up a Scan to Network Profile
12.
Save Scanned Documents on Your Computer
13.
Load a Plastic Card
14.
Acceptable Documents
15.
Replace the Pick Up Roller
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
Clean the Sensors
18.
Reset the Usage Counters
19.
Configure Date and Time Using Web Based Management
20.
Card Jam
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
Replace the Separation Pad
23.
Document Jam
24.
Load Standard Size Documents
25.
Scan Using Apple Image Capture
26.
Restrict Scan Functions from External Devices
27.
Scanning and Other Problems
28.
Send an Email Securely
29.
Reset Your Brother Machine
30.
If You Cannot Complete the Wireless Network Setup Configuration