FAQs & Troubleshooting
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156 Results
- 1The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2I cannot install the printer driver or print in Windows 11.
- 3While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5The paper settings specified from the server computer are not reflected on the client computer.
- 6How do I uninstall the printer driver?
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9Printing is not possible. (USB connection)
- 10How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 11I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 12Can my printer use TZ/TZe tapes?
- 13How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 14The tape got jammed or stuck in the printer.
- 15Can I print from any software other than P-touch Editor? (for Windows)
- 16Can I directly operate my printer from a self-developed application software and print a label?
- 17How to delete the registry information and files related to the printer driver
- 18(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 19How to identify your Operating System (OS) for Windows or Mac
- 20The driver downloaded from the website cannot be installed.
- 21How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 22How to print in high resolution mode using an HG tape
- 23I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 24Where can I find my Brother printer's serial number?
- 25P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 26How do I use a template? (P-touch Editor 5.1 for Mac)
- 27How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 28Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 29How to use the Sequential Numbering function
- 30I have an occasional printing problem.
- 31I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 32Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 33I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 34Adding a custom media size for continuous tape / roll (Linux®)
- 35Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 36Can I set a different media width when using an OpenOffice template? (Linux®)
- 37(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38How to open the Devices and Printers window
- 39I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 40Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 41I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 42Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 43The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 44I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 45The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 46The top and base layers of the laminated tape are misaligned.
- 47(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 48(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 49How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 50How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
