FAQs & Troubleshooting
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181 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2Use the Universal Printer Driver for PCL
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4What are the expected yields of the consumables?
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8How do I install additional memory?
- 9Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 10The printed letters are slanted, positioned incorrectly.
- 11The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12How do I use the "Booklet Printing" feature?
- 13I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15What is Brother iPrint&Scan?
- 16Can I use AirPrint with my Brother machine?
- 17I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 18Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 19I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 20Print on labels and envelopes from the MP tray.
- 21"Offline" appears on the Status Monitor.
- 22I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 23How do I clear paper jams?
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25Cannot print after a Windows 10 update (June 2020)
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 28Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 30The printer status is Offline or Paused.
- 31Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 32I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 33How can I change the printer settings?
- 34Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 35Can I print from DOS applications?
- 36Replace the drum unit.
- 37What is the printable area per page?
- 38My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 39I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 40I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 41I want to print using CUPS while keeping SELinux enabled. (Linux)
- 42I cannot print from my computer via network. (For Windows)
- 43I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 44Print a Printer Settings page.
- 45What do the LED indications mean?
- 46I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 47I cannot install the driver when using the Driver Install Tool. (Linux)
- 48The downloaded driver's name is different from my machine's name. (Linux)
- 49I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 50Protect your Brother machine against unauthorised access over the network