FAQs & Troubleshooting
![]() |
Popular |
132 Results
- 1Displaying the fabric on the LCD when aligning the embroidering position
- 2Tutorial videos on how to use the machine [Video instructions]
- 3How to use the the versatile magnetic frame [Video instructions]
- 4Aligning the embroidering position using the embroidery positioning sticker
- 5How do I manually specify or manage the thread colors assigned to each needle bar?
- 6"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 7How do I specify the starting position or the ending position of embroidering?
- 8Setting the machine to stop at color changes
- 9"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 10How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 11How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 12How to set up the cap frame driver. [Video instructions]
- 13"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 14Specifying jumpstitch trimming or DST jump codes for trimming
- 15Temporary needle bar setting
- 16Reserved needle bar and sewing speed settings
- 17Loops appear on the surface of the fabric when embroidering.
- 18Basting Embroidery
- 19"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 20"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 21"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 22Maintenance (Cleaning around the needle plate) [ Video ]
- 23"The pattern extends out of the pattern area. Change position of the pattern and scan the new area." message appears on the LCD. What does it mean?
- 24How do I delete short stitches ?
- 25How do I check the thread tension ?
- 26"Trimming sensor error." message appears on the LCD. What does it mean?
- 27"Needle bar case home position error." message appears on the LCD. What does it mean?
- 28How to use the Round frame (PRPRFK1) [Video instructions]
- 29How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 30Changing the embroidering position and Adjusting the angle
- 31Maximum sewing speed setting
- 32The thread tension is incorrect.
- 33"This pattern cannot be used." message appears on the LCD. What does it mean?
- 34"This editing function cannot be used when the pattern is out of the red outline. Use this function after moving the pattern." message appears on the LCD. What does it mean?
- 35"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 36Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 37How do I attach or remove the embroidery frame ?
- 38How do I adjust the tension of the upper thread ?
- 39How do I adjust the tension of the bobbin thread ?
- 40How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 41How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 42"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 43Why does the upper thread keep breaking?
- 44When thread got tangled
- 45"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 46"Remove the embroidery positioning mark." message appears on the LCD. What does it mean?
- 47"Can't use this key during camera mode." message appears on the LCD. What does it mean?
- 48"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 49"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 50Creating an Appliqué Piece