FAQs & Troubleshooting
![]() |
Popular |
93 Results
- 1Set up a Scan to Network Profile
- 2What is Brother iPrint&Scan?
- 3Reset Your Brother Machine
- 4Configure Date and Time Using Web Based Management
- 5Replace the Separation Pad
- 6Document Jam
- 7Set Up the Brother Machine Using Remote Setup (Mac)
- 8Load Documents Longer than Standard Size
- 9Load Standard Size Documents
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11Send an Email Securely
- 12Load a Plastic Card
- 13Your Scanner Cannot Be Detected on the Network During Installation
- 14Set up a Scan to SFTP Profile
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 17Change the General Settings from the Control Panel
- 18Reset the Usage Counters
- 19Register an Email Address Using Remote Setup
- 20Use TX Verification Mail
- 21Card Jam
- 22Download a file from the "Downloads" section and save it to Windows 8 computer.
- 23Replace the Pick Up Roller
- 24What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 25Restrict Scan Functions from External Devices
- 26Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 27Update the Driver or Firmware for your Brother machine
- 28Uninstall the drivers. (macOS 10.14 - macOS 12)
- 29Wireless setup is requesting a WPS PIN to complete the setup
- 30Uninstall Scan-key-tool. (Linux)
- 31Clean the Sensors
- 32Scan Using Apple Image Capture
- 33If You Want to Check that Your Network Devices are Working Correctly
- 34Scanning and Other Problems
- 35Set up a Brother machine and your mobile device on a wireless network
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37How to identify your Operating System (OS).
- 38The scanning speed is slow when scanning from my machine. (Windows)
- 39I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 40I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 41Where can I download Brother iPrint&Scan application for Mac?
- 42Load Business Cards
- 43Upload Scanned Data to a Mapped Network Drive (CIFS) Server
- 44Access Web Based Management
- 45Check Supplies Replacement Cycle
- 46Check the Serial Number
- 47What is the default password for my Brother machine?
- 48Configure the Scan to Email Feature (Linux)
- 49Scan using XSane or GIMP (Linux)
- 50Pre-Required Procedures (Linux)