FAQs & Troubleshooting
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267 Results
- 101Jam Tray
- 102I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 103What kind of memory can I use?
- 104Printouts (envelope, cardboard) have creases.
- 105Can I print from DOS applications?
- 106When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 107Reset the network settings to the factory default (video instructions available)
- 108What is the BRAdmin Professional software used for?
- 109What is the recommended paper?
- 110I'm using Macintosh. What is the PreScan option used for?
- 111I want to print using CUPS while keeping SELinux enabled. (Linux)
- 112Open the Control Panel (For Windows)
- 113When I scan a document using ControlCenter, the scanned file size is too big.
- 114Scan a document from a Windows Vista application
- 115Clean the corona wire
- 116Out of Memory
- 117Replace Drum
- 118Reset the network settings to the factory default
- 119I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 120"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 121I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 122Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 123Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 124I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 125A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 126I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 127No Belt Unit
- 128WT Box End Soon
- 129I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 130Clean the paper pick-up roller
- 131I updated the Web BRAdmin and cannot enable the logging function.
- 132Toner Low
- 133The toner does not fix to paper well. (Poor fixing)
- 134When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 135When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 136The keys on the control panel do not respond.
- 137Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 138Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 139Uninstall the drivers. (Mac OS X 10.5)
- 140I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 141What can happen if the wrong paper is used in your machine.
- 142What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 143When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 144My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 145Configure and use the Scan Key Tool (Linux)
- 146I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 147When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 148Delete a network scanner entry. (Linux)
- 149How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 150Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)