FAQs & Troubleshooting
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DCP-9010CN
267 Results
61.
Protect your Brother machine against unauthorised access over the network
62.
Delete print jobs from the print queue.
63.
Download a file from the "Downloads" section and save it to Windows 8 computer.
64.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
65.
Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
66.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
67.
Print a web page from iPrint&Scan when using an Android™ mobile device.
68.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
69.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
70.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
71.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
72.
Change the printer driver settings (Windows/macOS)
73.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
74.
No Waste Toner
75.
Scan multiple pages into one file instead of each scan being saved as a separate file.
76.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
77.
Carry out calibration to improve the color density
78.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
79.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
80.
Size mismatch
81.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
82.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
83.
Drum Error (Drum!)
84.
Drums End Soon/ Drum End Soon(X)
85.
Jam Tray
86.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
87.
Printouts (envelope, cardboard) have creases.
88.
Can I print from DOS applications?
89.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
90.
Reset the network settings to the factory default (video instructions).