FAQs & Troubleshooting
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267 Results
- 51I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 52I cannot find some option in the Printing preferences. (For Windows)
- 53Print a web page from iPrint&Scan when using an Android™ mobile device.
- 54Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 55Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 56I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 57The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 58WT Box End Soon
- 59"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 60I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 61I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 62No Paper
- 63I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 64Printouts are curled or wavy.
- 65Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 66Printouts (envelope, cardboard) have creases.
- 67When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 68When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 69Reset the network settings to the factory default
- 70I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 71I cannot install the driver when using the Driver Install Tool. (Linux)
- 72When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 73Configure scan settings without administrator privileges (Linux)
- 74Print command (cupswrapper) (Linux)
- 75How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 76Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 77Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 78Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 79Open the "Scanners and Cameras" and Properties.
- 80Can I use AirPrint with my Brother machine?
- 81Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 82Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 83Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 84I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 85Locate files scanned with ControlCenter2 (For Macintosh)
- 86I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 87I cannot print from my computer via USB.
- 88When I scan a document using ControlCenter, the scanned file size is too big.
- 89Belt End Soon
- 90I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 91I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 92Scan multiple pages into one file instead of each scan being saved as a separate file.
- 93I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 94I cannot print over a network using the XML Paper Specification Printer Driver.
- 95When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 96I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 97In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 98Scan an image and insert it in a Windows XP application
- 99Drum Error (Drum!)
- 100Check the Node Name of the Brother machine