FAQs & Troubleshooting
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DCP-9010CN
267 Results
31.
Scan and save a document in PDF format (Scan to File)
32.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
33.
Print on envelopes, labels or thick paper from the Manual feed slot
34.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
35.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
36.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
37.
How to identify your Operating System (OS).
38.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
39.
Belt End Soon
40.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
41.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
42.
Document Jam
43.
Can I use non-Brother or third party supplies with the Brother machine?
44.
What driver package format is supported by my Linux distribution?
45.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
46.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
47.
I cannot find some option in the Printing preferences. (For Windows)
48.
Can I print on transparencies e.g. for overhead projectors?
49.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
50.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
51.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
52.
Locate files scanned with ControlCenter3 (For Windows)
53.
The paper is skewed when it's printed.
54.
Jam Rear
55.
Jam Inside
56.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
57.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
58.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
59.
Install PaperPort™ 12SE / 14SE onto Windows 10.
60.
I cannot save a file downloaded from the Brother support website (For Windows)