FAQs & Troubleshooting
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88 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 3The print quality is poor, and the image is too light or dark.
- 4What Android™ mobile application can I use?
- 5(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 6Where can I download the latest P-touch Editor for Mac?
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 9How to charge the rechargeable Li-ion battery
- 10There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 11How to identify the printer's firmware version
- 12How do I create and transfer templates? (for Mac)
- 13When printing from an application, the application's "Collate" setting does not work correctly.
- 14Some of the print options in OpenOffice do not work. (Linux®)
- 15How to insert paper
- 16How to delete the registry information and files related to the printer driver
- 17What is the Label List? (P-touch Editor 5.x for Windows)
- 18I cannot connect my printer to a Windows 11 computer via USB.
- 19When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 20Printing from an Android™ device
- 21What iOS mobile application can I use?
- 22How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 23Printing is not possible. (USB connection)
- 24My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 25I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 26How do I clean the platen roller?
- 27I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 28I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 29This printer is not detected when establishing a Wi-Fi® connection.
- 30How do I connect the printer to my computer via Wi-Fi®?
- 31The side margins are incorrect.
- 32What is the JPEG printing and how can I use it?
- 33I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 34How do I uninstall the printer driver?
- 35How do I transfer label templates with P-touch Transfer Express?
- 36How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
- 37The paper is jammed in the printer.
- 38(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 39How to identify your Operating System (OS) for Windows or Mac
- 40I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 41(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 42(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 43The printer does not turn on, so I cannot print.
- 44A security warning appears when accessing Web Based Management via HTTPS.
- 45Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 46Installing the CUPS wrapper/LPR printer driver (Linux®)
- 47Installing a CA certificate
- 48How do I connect my computer to the printer using the Wireless Direct mode?
- 49How to open the Devices and Printers window
- 50The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)