FAQs & Troubleshooting
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PJ-883
89 Results
1.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
2.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
What iOS mobile application can I use?
5.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
6.
Installing a CA certificate
7.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
Printing from an Android™ device
9.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
10.
How do I uninstall the printer driver?
11.
The paper is jammed in the printer.
12.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
13.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
14.
Where can I download the latest P-touch Editor for Mac?
15.
The printer does not turn on, so I cannot print.
16.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
17.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
18.
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
19.
How to identify your Operating System (OS) for Windows or Mac
20.
How do I create and transfer templates? (for Mac)
21.
What Android™ mobile application can I use?
22.
How do I connect the printer to my computer via Wi-Fi®?
23.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
24.
How do I connect the printer to my computer via Bluetooth®? (for Windows)
25.
The print quality is poor, and the image is too light or dark.
26.
Installing the CUPS wrapper/LPR printer driver (Linux®)
27.
Some of the print options in OpenOffice do not work. (Linux®)
28.
Uninstalling the printer driver (Linux®)
29.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
30.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)