FAQs & Troubleshooting
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340 Results
- 1Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4(Video) Replace the Toner Cartridge
- 5What is Brother iPrint&Scan?
- 6Calibrate Colour Output
- 7Brother iPrint&Scan cannot find my Brother machine (macOS)
- 8What driver package format is supported by my Linux distribution?
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 11Paper is Jammed underneath the Paper Tray
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13The printer status is Offline or Paused.
- 14Document Jam
- 15Paper is Jammed in the MP tray
- 16Replace the Drum Unit
- 17Print the Network Configuration Report
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19(Video) Load Envelopes (MP Tray)
- 20Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 21Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 22I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 23Add your Brother machine with AirPrint (macOS)
- 24I cannot print on a wireless (Wi-Fi) network (Windows)
- 25Toner Low
- 26Print as a Poster (Windows)
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28(Video) Connect telephone line and power cords
- 29Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 30The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 31Registration or Registration failed.
- 32Replace the Belt Unit
- 33Toner scatter or toner stain
- 34Paper is Jammed in the Back of the Machine
- 35Paper is Jammed in the Paper Tray
- 36I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 37Combine Address Book Numbers
- 38Printing/ Scanning with a mobile device
- 39Cover is Open
- 40Set the F/T Ring Time (Fast Double-ring)
- 41Use voice mail on the same line as my Brother machine.
- 42Replace the Waste Toner Box
- 43Scan Using Secure Function Lock 3.0
- 44Log Access Error or File Access Error
- 45How to identify your Operating System (OS).
- 46Discover the MAC address of the Brother network card
- 47No Toner
- 48Curled or wavy
- 49I cannot install Brother drivers on Debian 10 or later (Linux)
- 50Load Documents in the Automatic Document Feeder (ADF)