FAQs & Troubleshooting
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345 Results
- 1Toner Low
- 2Replace the Drum Unit
- 3I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 4Reset the Drum Counter
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6Set up your Brother machine on a wireless network.
- 7(Video) Replace the Toner Cartridge
- 8I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 9Blank page or some colors are missing.
- 10(Video) Connect telephone line and power cords
- 11I cannot print using my Brother machine on a wireless network (Mac)
- 12Curled or wavy
- 13Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 14How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 15Ghosting images
- 16What is the recommended paper?
- 17Replace Fuser
- 18How to identify your Operating System (OS).
- 19Send a Fax
- 20Print Unable ##
- 21Print as a Poster (Windows)
- 22Toner scatter or toner stain
- 23Paper is Jammed in the Back of the Machine
- 24Paper is Jammed Inside the Machine
- 25Paper is Jammed in the Paper Tray
- 26Brother iPrint&Scan cannot find my Brother machine (macOS)
- 27I cannot print on a wireless (Wi-Fi) network (Windows)
- 28Load Documents in the Automatic Document Feeder (ADF)
- 29Load Paper in the Multi‑purpose Tray (MP Tray)
- 30Load and Print Labels Using the MP Tray
- 31I cannot find some option in the Printing preferences. (For Windows)
- 32Confirm the results about faxes that I sent and received.
- 33Access Web Based Management
- 34Clean the LED Heads
- 35Clean the Corona Wires
- 36Vertical colored streaks or bands appear on the page
- 37What is the default password for my Brother machine?
- 38Add your Brother machine with AirPrint (macOS)
- 39I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 40Change the Fax Forwarding Number
- 41(Video) Update the Driver or Firmware for your Brother machine
- 42Forward Incoming Faxes to Another Machine
- 43(Video) Load Envelopes (MP Tray)
- 44Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 45Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 46Reduce Printing Noise
- 47Set the F/T Ring Time (Fast Double-ring)
- 48Adjust color settings by using the custom setting in the printer driver
- 49No Toner
- 50The printer status is Offline or Paused.