FAQs & Troubleshooting
Popular |
391 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Load A3 or ledger paper and program my Brother machine to print on it.
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4Can I print from or scan to Android™ Smartphone?
- 5How do I load paper?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7One or more of my colors are not printing (blank).
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Set up your Brother machine on a wireless network.
- 10Paper Jam
- 11Replace Ink
- 12How do I load paper in paper tray#2?
- 13Change the printer driver settings (Windows/macOS)
- 14The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 15My printed pages and received faxes are cut off.
- 16Make my copied images lighter or darker.
- 17I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20I still receive the error message "Paper Jam" after I removed the jammed paper.
- 21Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 22How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
- 23Change the number of times my Brother machine rings before it answers.
- 24How do I know which side up my photo paper should be in the tray?
- 25The printer status is Offline or Paused.
- 26Can I use voice mail on the same line as my Brother machine?
- 27Can I transfer faxes to the PC when my machine has a mechanical problem?
- 28I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 29How do I load envelopes into my machine?
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31I want to print using CUPS while keeping SELinux enabled. (Linux)
- 32How do I clear the message "Cannot Detect" from the display?
- 33I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 34I cannot print using my Brother machine on a wireless network (Windows)
- 35Scan from the Brother iPrint&Scan application using Windows Phone.
- 36How to identify your Operating System (OS).
- 37Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 38Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 39The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 40I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 41Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 42Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 43Unable to Print 7X
- 44Ink Absorber Full
- 45Configure a cover page for PC-FAX.
- 46How many times will my Brother machine automatically redial a number?
- 47Ink Low
- 48When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 49Cover is Open
- 50When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.