FAQs & Troubleshooting
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MFC-J6710DW
391 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
The printer status is Offline or Paused.
5.
One or more of my colors are not printing (blank).
6.
Can I print from or scan to Android™ Smartphone?
7.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
8.
Load A3 or ledger paper and program my Brother machine to print on it.
9.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
10.
How do I know which receive mode to select?
11.
How do I load envelopes into my machine?
12.
Set up your Brother machine on a wireless network.
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
14.
Delete numbers stored in my Brother machine's Caller ID History.
15.
Change the printer driver settings (Windows/macOS)
16.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
17.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
18.
How do I adjust my Brother machine's tray use for copying and faxing?
19.
How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
Can I use voice mail on the same line as my Brother machine?
22.
Replace Ink
23.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
24.
I cannot find some option in the Printing preferences. (For Windows)
25.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
26.
Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
27.
Ink Absorber Full
28.
I cannot remove red-eye.
29.
Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
30.
How do I load paper?