FAQs & Troubleshooting
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337 Results
- 1(Video) Load A3/Ledger paper
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 9(Video) Load A4/Letter paper
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11(Video) Unpack your Brother machine
- 12(Video) Install Ink Cartridges
- 13A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 14What is Brother iPrint&Scan?
- 15My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 16Check the Print Alignment from Your Brother Machine
- 17Print as a Poster (Windows®)
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19Print a web page from iPrint&Scan when using an Android™ mobile device.
- 20Easy Scan to E-mail
- 21How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 22Where is the USB/Ethernet port on the machine?
- 23Replace Ink
- 24Load Paper in the Multi-purpose Tray (MP Tray)
- 25Set Fax Preview to On.
- 26Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 27Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 28(Video) Connect telephone line and power cords
- 29Paper Jam
- 30Reset the Network Settings to Factory Default
- 31I cannot open the scanned file from Scan to FTP.
- 32My Brother machine could not be found over the network when I installed drivers on my computer.
- 33Printing/ Scanning with a mobile device
- 34I cannot make borderless prints.
- 35Document Jam
- 36Add your Brother machine with AirPrint (macOS)
- 37Load Documents in the Automatic Document Feeder (ADF)
- 38Correct the Paper Feed to Clear Vertical Lines
- 39Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 40Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 41What is the default password for my Brother machine?
- 42What driver package format is supported by my Linux distribution?
- 43I cannot print using my Brother machine on a wireless network (Mac)
- 44Forward Incoming Faxes to Another Machine
- 45Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 46How to identify your Operating System (OS).
- 47When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 48Scan multiple pages into one file instead of each scan being saved as a separate file.
- 49Paper Size Mismatch
- 50Forward a fax to another fax machine when my machine has a mechanical problem.