FAQs & Troubleshooting
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342 Results
- 1Replace Ink
- 2Change the Print Setting Options When Having Printing Problems
- 3Check the Print Alignment from Your Brother Machine
- 4Delete print jobs from the print queue.
- 5Correct the Paper Feed to Clear Vertical Lines
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Enable the Brother machine's network interface.
- 8Set up a Scan to Network Profile
- 9Printing/ Scanning with a mobile device
- 10I still receive the error message "Paper Jam" after I removed the jammed paper.
- 11Cannot Detect
- 12Document is Jammed in the Bottom of the ADF Unit
- 13Set up your Brother machine on a wireless network.
- 14Load Envelopes in Paper Tray #1
- 15(Video) Load A3/Ledger paper
- 16(Video) Load A4/Letter paper
- 17Wrong Tray Setting or Wrong Tray Settings
- 18Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 19Where is the USB/Ethernet port on the machine?
- 20Paper Jam
- 21Restrict the functions available on your Brother machine and the number of prints.
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23Clean the Print Head from Your Brother Machine
- 24What is the default password for my Brother machine?
- 25I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27Sleep
- 28Paper Tray #1 not detected/ Paper Tray #2 not detected
- 29Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 30I cannot make borderless prints.
- 31Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 32How to identify your Operating System (OS).
- 33I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 34Print using only the black ink cartridge when the Color cartridges have run out.
- 35Cover is Open
- 36Out of Memory
- 37Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 38Paper is Jammed in the Front of the Machine
- 39Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 40Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 41How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 42A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 43Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 44Copy on Both Sides of the Paper (2-sided Copy)
- 45Clean the Paper Pick-up Rollers
- 46Document Jam
- 47Add your Brother machine with AirPrint (macOS)
- 48How do I print since Google Cloud Print is discontinued?
- 49Update the Driver or Firmware for your Brother machine
- 50Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)