FAQs & Troubleshooting
![]() |
Popular |
315 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6What is Brother iPrint&Scan?
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Make my copied images lighter or darker.
- 9Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 11Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 12I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 13Print using only the black ink cartridge when the Color cartridges have run out.
- 14Important points for specifying the scan area (Linux)
- 15What driver package format is supported by my Linux distribution?
- 16I cannot print using my Brother machine on a wireless network (Windows)
- 17Protect your Brother machine against unauthorised access over the network
- 18Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 19Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 20I still receive the error message "Paper Jam" after I removed the jammed paper.
- 21How to identify your Operating System (OS).
- 22How do I know which side up my photo paper should be in the tray?
- 23Scan and save a document in PDF format (Scan to File)
- 24Forward a fax to another fax machine when my machine has a mechanical problem.
- 25Paper Jam
- 26How do I load envelopes into my machine?
- 27I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 28Configure the Scan to Email Feature (Linux)
- 29I cannot send a fax using PC-FAX (Windows 10)
- 30Wireless setup is requesting a WPS PIN to complete the setup
- 31When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 32I cannot print using my Brother machine on a wireless network (Mac)
- 33The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 34I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 35Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 36Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 38I cannot make borderless prints.
- 39Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 40Locate files scanned with ControlCenter2 (For Macintosh)
- 41Can I print from or scan to Android™ Smartphone?
- 42Change the printer driver settings (Windows/macOS)
- 43When I print photos, the color quality is not good.
- 44Cover is Open
- 45I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 46Which E-mail packages are compatible with ControlCenter3?
- 47I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 48Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 49Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 50What is the BRAdmin Professional software used for?