FAQs & Troubleshooting
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MFC-J265W
315 Results
1.
Load paper in the paper tray
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
One or more of my colors are not printing (blank). What can I do?
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
9.
What is Brother iPrint&Scan?
10.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
11.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
12.
Can I print from or scan to Android™ Smartphone?
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
15.
Scan and save a document in PDF format (Scan to File)
16.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
17.
Print using only the black ink cartridge when the Color cartridges have run out.
18.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
19.
Replace Ink
20.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
21.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
22.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
23.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
24.
Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
25.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
26.
The edge of glossy paper is smudged.
27.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
28.
What is Distinctive Ring and how do I program it?
29.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
30.
Cannot print after a Windows 10 update (June 2020)