FAQs & Troubleshooting
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363 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Printouts have wrinkles.
- 3Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 4When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6What is Brother iPrint&Scan?
- 7Duplex (two-sided) scan
- 8Can I print from or scan to Android™ Smartphone?
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 12What is the recommended paper?
- 13Adjust color settings by using the custom setting in the printer driver
- 14The printer status is Offline or Paused.
- 15Scan and save a document in PDF format (Scan to File)
- 16I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 17I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 18Vertical colored streaks or bands appear on the page.
- 19Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 20How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
- 21How do I factory reset the print server?
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24Pre-Required Procedures (Linux)
- 25Tips for copy/scanning and preventing document jams
- 26Colors are light or unclear on the whole page.
- 27The image is ghosted.
- 28Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 29White spots or hollow print appears.
- 30I cannot print using my Brother machine on a wireless network (Windows)
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 33Can I print from DOS applications?
- 34Delete print jobs from the print queue.
- 35A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 36Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 37I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 38Discover the MAC address of the Brother network card
- 39Scan multiple pages into one file instead of each scan being saved as a separate file.
- 40How do I know the current network configuration?
- 41Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 42When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 43The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 44I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 45I'm using Macintosh. What is the PreScan option used for?
- 46The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 47Printouts have toner scatter or toner stain.
- 48Protect your Brother machine against unauthorised access over the network
- 49Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 50Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?