FAQs & Troubleshooting
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MFC-9840CDW
363 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
4.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
5.
Duplex (two-sided) scan
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
Printouts have wrinkles.
8.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
9.
What is the recommended paper?
10.
When I send a fax from the machine, an error "not register." or "not registered." is displayed.
11.
What kind of memory can I use?
12.
The image is ghosted.
13.
Nothing is printed on the page or some colors are missing.
14.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
15.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
16.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
17.
Spots are printed at 75mm.
18.
How do I turn off/on the Toner Save Mode?
19.
Can I print from or scan to Android™ Smartphone?
20.
I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
21.
Discover the MAC address of the Brother network card
22.
How do I improve the color density? (Print Calibration)
23.
Can I use voice mail on the same line as my Brother machine?
24.
Printouts have toner scatter or toner stain.
25.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
26.
What is Brother iPrint&Scan?
27.
Can I print from and scan to iPhone, iPod touch and iPad?
28.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
29.
How do I clear the message "Jam Inside" from the LCD display?
30.
What driver package format is supported by my Linux distribution?