FAQs & Troubleshooting
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323 Results
- 1Out of Memory
- 2Printouts are curled or wavy.
- 3What is Brother iPrint&Scan?
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Printouts have wrinkles.
- 6I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 9Can I print from or scan to Android™ Smartphone?
- 10I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12I'm having a problem with the print quality. How can I solve it?
- 13I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16Protect your Brother machine against unauthorised access over the network
- 17Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 20The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 21Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 22Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 23Print on plain paper or bond paper from the Manual feed slot
- 24Can I use AirPrint with my Brother machine?
- 25Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 26Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 27Adjust color settings by using the custom setting in the printer driver
- 28The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 29Carry out calibration to improve the color density
- 30When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 31Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 34Scan using XSane or GIMP (Linux)
- 35"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37Configure and use the Scan to FTP feature
- 38Can I print on transparencies e.g. for overhead projectors?
- 39I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 40Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 41Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 42How to identify your Operating System (OS).
- 43Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 44I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 45Change the printer driver settings (Windows/macOS)
- 46No Belt Unit
- 47Scan multiple pages into one file instead of each scan being saved as a separate file.
- 48I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 49Scan a document from the Windows Vista Photo Gallery
- 50Which E-mail packages are compatible with ControlCenter3?