FAQs & Troubleshooting
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322 Results
- 51Download a file from the "Downloads" section and save it to Windows 8 computer.
- 52Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 53What is Brother iPrint&Scan?
- 54Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 55I still receive the error message "Replace Drums", "Replace Drum(X)", "Drums End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 56I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 57Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 58Locate files scanned with ControlCenter3 (For Windows)
- 59I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 60I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 61I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 62Scan multiple pages into one file instead of each scan being saved as a separate file.
- 63No Paper
- 64I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 65How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 66I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 67I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 68I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 69When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 70Check the Node Name of the Brother machine
- 71Jam Tray
- 72Printouts have wrinkles.
- 73Confirm that a FAX I sent was received correctly
- 74Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 75What can happen if the wrong paper is used in your machine.
- 76Adjust my Brother machine's Sleep Time setting
- 77Configure the Scan to Email Feature (Linux)
- 78What driver package format is supported by my Linux distribution?
- 79Use the Network Connection Repair Tool (Windows)
- 80A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 81I can print but cannot scan via network. (For Windows)
- 82Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 83Clean the LED head
- 84The toner does not fix to paper well. (Poor fixing)
- 85The keys on the control panel do not respond.
- 86How do I know which Receive Mode to select?
- 87Replace Toner
- 88Where do I find manuals for my Brother machine?
- 89Turn the Toner Save Mode on or off.
- 90"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 91Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 92When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 93Command List of brscan. (Linux)
- 94Send a fax using PC-FAX with LPD/LPRng (Linux)
- 95Firewall port requirements of the Scan Key Tool (Linux)
- 96I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 97Install PaperPort™ 12SE / 14SE onto Windows 10.
- 98I cannot save a file downloaded from the Brother support website (For Windows)
- 99How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 100The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)