FAQs & Troubleshooting
Popular |
338 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2What is Brother iPrint&Scan?
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4Pre-Required Procedures (Linux)
- 5I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 6When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 7Can I print from or scan to Android™ Smartphone?
- 8Confirm that a FAX I sent was received correctly.
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10One or more of my colors are not printing (blank). What can I do?
- 11I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 12Where is the USB port on the machine?
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15Discover the MAC address of the Brother network card
- 16The printer status is Offline or Paused.
- 17When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 18How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 19When I print, the pages are smudged with ink. What should I do?
- 20How do I load envelopes into my machine?
- 21Scan from the Brother iPrint&Scan application using Windows Phone.
- 22I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 23Locate files scanned with ControlCenter2 (For Macintosh)
- 24When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 25I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 26Can I transfer faxes to the PC when my machine has a mechanical problem?
- 27Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 28What driver package format is supported by my Linux distribution?
- 29The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 30Scan and save a document in PDF format (Scan to File)
- 31When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 32Replace Ink
- 33I cannot print using my Brother machine on a wireless network (Windows)
- 34Protect your Brother machine against unauthorised access over the network
- 35Delete print jobs from the print queue.
- 36The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 37The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 38Delete numbers stored in my Brother machine's Caller ID History.
- 39Scan multiple pages into one file instead of each scan being saved as a separate file.
- 40Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 41Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 42Can third party ink be used to refill the ink cartridges?
- 43How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 44What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 45When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 46What is MFL-Pro Suite Software?
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48I cannot send a fax using PC-FAX (Windows 10)
- 49I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 50ControlCenter3 displays a blank screen at startup (Windows)