FAQs & Troubleshooting
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139 Results
- 1The printer status is Offline or Paused.
- 2Download a file from the "Downloads" section and save it to Windows 8 computer.
- 3Change the printer driver settings (Windows/macOS)
- 4Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9Delete print jobs from the print queue.
- 10The paper is skewed when it's printed.
- 11The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 12What is a "Generic PCL Driver"?
- 13What kind of memory can I use?
- 14What is the recommended paper?
- 15The printed letters are slanted, positioned incorrectly.
- 16What driver package format is supported by my Linux distribution?
- 17Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19How to identify your Operating System (OS).
- 20Can I print from or scan to Android™ Smartphone?
- 21What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 22Does NC-2200w work with Windows Vista?
- 23Lines appears across the page.
- 24What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 25How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 26How do I disable the APIPA protocol?
- 27Pre-Required Procedures (Linux)
- 28Open the Control Panel (For Windows)
- 29What do the LED indications mean?
- 30Cannot print after a Windows 10 update (June 2020)
- 31I am unable to print from a client PC to a printer on a print server. (Linux)
- 32Windows 10 Support Information
- 33The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 34The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36Functions supported in the Windows 7 built-in drivers
- 37I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 38I cannot use the "Modules Update" button on Web BRAdmin.
- 39All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
- 40I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 41Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 42What kind of paper can I use?
- 43Printouts have a curl or wave.
- 44Printouts (envelopes) have creases.
- 45White lines appears down the page.
- 46I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 47I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 48Can I print using the IPP protocol on Windows XP?
- 49How do I factory reset the print server?
- 50What is the BRAdmin Professional software used for?