FAQs & Troubleshooting
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HL-5170DN
139 Results
1.
The printer status is Offline or Paused.
2.
Printouts have wrinkles or creases.
3.
How do I install additional memory?
4.
Delete print jobs from the print queue.
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
7.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
8.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
9.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
10.
What do the LED indications mean?
11.
I cannot install the driver when using the Driver Install Tool. (Linux)
12.
Cannot print after a Windows 10 update (June 2020)
13.
I want to print using CUPS while keeping SELinux enabled. (Linux)
14.
Change the printer driver settings (Windows/macOS)
15.
The paper is skewed when it's printed.
16.
What is the password for the print server when connected to a network? What is the user name and password for web browser access?
17.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
18.
What kind of memory can I use?
19.
Can I print from DOS applications?
20.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
21.
What is the printable area per page?
22.
What is the BRAdmin Professional software used for?
23.
How do I change the print server password?
24.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
25.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
26.
When printing with monochrome laser printer, the print position shifts. (Linux)
27.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
28.
I cannot print from my computer via USB.
29.
Windows 7 Support Information
30.
Does NC-2200w work with Windows Vista?