Why does my Brother machine make a clunking noise when powered on or printing?

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

Does the optional lower tray unit handle legal size paper?

How do I install the optional Duplex Unit?

Can I print from or scan to Android™ Smartphone?

What kind of paper can I use?

"JAM B" error appears on the LCD. What should I do?

What can happen if the wrong paper is used in your machine.

How to identify your Operating System (OS).

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

How do I perform a factory reset?

A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

What driver package format is supported by my Linux distribution?

The downloaded driver's name is different from my machine's name. (Linux)

I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)

Windows 10 Support Information

Download a file from the "Downloads" section and save it to Windows 8 computer.

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

I updated the Web BRAdmin and cannot enable the logging function.

I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?

The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?

Printouts have wrinkles or creases.

Can I print from DOS applications?

What is the recommended paper?

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)

All print jobs are aborted and nothing is printed. (Linux)

When printing with monochrome laser printer, the print position shifts. (Linux)

I want to print using CUPS while keeping SELinux enabled. (Linux)

Pre-Required Procedures (Linux)

I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.

I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

Printouts have toner specks.

How can I clean the inside of the printer?

White lines appear across the page.

I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?

Ink smears when rubbed.

I cannot install Brother drivers on Debian 10 or later (Linux)

Cannot print after a Windows 10 update (June 2020)

When I print images, the quality is not good (Linux)

Paper size settings are unavailable when I print from OpenOffice (Linux)

I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)

I am unable to print from a client PC to a printer on a print server. (Linux)

I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)

To install the printer driver easily using a tool. (Linux)

Uninstall printer drivers (Linux)

I cannot save a file downloaded from the Brother support website (For Windows)