FAQs & Troubleshooting
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144 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The printer status is Offline or Paused.
- 3How do I install the optional Duplex Unit?
- 4Does the optional lower tray unit handle legal size paper?
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6Why does my Brother machine make a clunking noise when powered on or printing?
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9Can I print from DOS applications?
- 10"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12What driver package format is supported by my Linux distribution?
- 13I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 14I cannot print from my computer via network. (For Macintosh)
- 15I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 16The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 17What kind of memory can I use?
- 18Printouts have wrinkles or creases.
- 19"JAM D" error appears on the LCD. What should I do?
- 20"JAM B" error appears on the LCD. What should I do?
- 21Delete print jobs from the print queue.
- 22The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 23How to identify your Operating System (OS).
- 24Can I print from or scan to Android™ Smartphone?
- 25I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 26Change the printer driver settings (Windows/macOS)
- 27The paper is skewed when it's printed.
- 28What kind of paper can I use?
- 29"JAM E" error appears on the LCD. What should I do?
- 30"JAM C" error appears on the LCD. What should I do?
- 31What is the BRAdmin Professional software used for?
- 32What is the recommended paper?
- 33The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 34I am unable to print from a client PC to a printer on a print server. (Linux)
- 35I want to print using CUPS while keeping SELinux enabled. (Linux)
- 36Install the built-in drivers (For Windows 8 and Windows 10)
- 37Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 38How can I clean the inside of the printer?
- 39When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 40Printouts are faint.
- 41I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 42Change the language displayed on my Brother machine's LCD.
- 43What is the best printer driver to use-the PCL or BR-Script driver?
- 44When I print images, the quality is not good (Linux)
- 45Paper size settings are unavailable when I print from OpenOffice (Linux)
- 46I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48The driver installation finished successfully but I cannot print. (Linux)
- 49I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 50When printing with monochrome laser printer, the print position shifts. (Linux)