FAQs & Troubleshooting
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HL-2700CN
138 Results
1.
The printer status is Offline or Paused.
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
How do I install the optional Duplex Unit?
4.
Does the optional lower tray unit handle legal size paper?
5.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
6.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
Cannot print after a Windows 10 update (June 2020)
10.
Can I use non-Brother or third party supplies with the Brother machine?
11.
"JAM C" error appears on the LCD. What should I do?
12.
What can happen if the wrong paper is used in your machine.
13.
I cannot print from my computer via USB.
14.
What driver package format is supported by my Linux distribution?
15.
Download a file from the "Downloads" section and save it to Windows 8 computer.
16.
Install the built-in drivers (For Windows 8 and Windows 10)
17.
Can I print from or scan to Android™ Smartphone?
18.
Can I print from and scan to iPhone, iPod touch and iPad?
19.
Uninstall the drivers. (Mac OS X 10.5)
20.
"JAM D" error appears on the LCD. What should I do?
21.
"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
22.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
23.
How do I install the Optional Lower Tray Unit?
24.
What is the difference between the toner cartridge and the drum unit?
25.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
26.
I cannot install the driver when using the Driver Install Tool. (Linux)
27.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
28.
I want to print using CUPS while keeping SELinux enabled. (Linux)
29.
Uninstall printer drivers (Linux)
30.
Delete print jobs from the print queue.