FAQs & Troubleshooting
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HL-2700CN
144 Results
1.
Does the optional lower tray unit handle legal size paper?
2.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
3.
The printer status is Offline or Paused.
4.
Why does my Brother machine make a clunking noise when powered on or printing?
5.
"JAM E" error appears on the LCD. What should I do?
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
How do I install the optional Duplex Unit?
8.
What is the recommended paper?
9.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
10.
What can happen if the wrong paper is used in your machine.
11.
How do I install the Optional Lower Tray Unit?
12.
What driver package format is supported by my Linux distribution?
13.
Delete print jobs from the print queue.
14.
Download a file from the "Downloads" section and save it to Windows 8 computer.
15.
How to identify your Operating System (OS).
16.
What kind of paper can I use?
17.
"JAM D" error appears on the LCD. What should I do?
18.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
19.
How do I replace the OPC belt cartridge?
20.
Lines appears across the page.
21.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
22.
The image is ghosted.
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
I cannot save a file downloaded from the Brother support website (For Windows)
25.
Install the built-in drivers (For Windows 8 and Windows 10)
26.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
27.
Can I print from or scan to Android™ Smartphone?
28.
I cannot print from my computer via network. (For Windows)
29.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
30.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?