FAQs & Troubleshooting
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HL-2700CN
138 Results
1.
The printer status is Offline or Paused.
2.
How do I install the optional Duplex Unit?
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Why does my Brother machine make a clunking noise when powered on or printing?
8.
"JAM C" error appears on the LCD. What should I do?
9.
"JAM B" error appears on the LCD. What should I do?
10.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
11.
Can I print from or scan to Android™ Smartphone?
12.
Does the optional lower tray unit handle legal size paper?
13.
Printouts have wrinkles or creases.
14.
What can happen if the wrong paper is used in your machine.
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
Download a file from the "Downloads" section and save it to Windows 8 computer.
17.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
18.
What is the Network Shared printing?
19.
Can I use non-Brother or third party supplies with the Brother machine?
20.
"JAM D" error appears on the LCD. What should I do?
21.
"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
22.
What is the recommended paper?
23.
How do I install additional memory?
24.
When I connect the Brother machine to a USB hub, it doesn't work correctly.
25.
How do I cancel print jobs using the printer control panel?
26.
I cannot install the driver when using the Driver Install Tool. (Linux)
27.
Cannot print after a Windows 10 update (June 2020)
28.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
29.
The driver installation finished successfully but I cannot print. (Linux)
30.
I cannot save a file downloaded from the Brother support website (For Windows)