FAQs & Troubleshooting
![]() |
Popular |
153 Results
- 1I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 2Printouts have wrinkles or creases.
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4Functions supported in the Windows 7 built-in drivers
- 5I cannot print from Mac OS X.
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 10I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 11What driver package format is supported by my Linux distribution?
- 12Cannot print after a Windows 10 update (June 2020)
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 14The printer status is Offline or Paused.
- 15The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 16The printer prints unexpectedly or it prints garbage.
- 17What kind of paper can I use?
- 18Printouts have a curl or wave.
- 19Print on envelopes.
- 20The printed letters are slanted, positioned incorrectly.
- 21Paper size settings are unavailable when I print from OpenOffice (Linux)
- 22My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 23I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 24Why are the alarm and data lights blinking?
- 25I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 26When printing with monochrome laser printer, the print position shifts. (Linux)
- 27Delete print jobs from the print queue.
- 28The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 29I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 30The paper is skewed when it's printed.
- 31Data is sent from the PC but the printer does not print. However, the Data LED is blinking. What can I do?
- 32What kind of paper should I avoid?
- 33What kind of envelopes should I avoid?
- 34The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 35How do I perform a factory reset?
- 36How can I change the IP address using the ARP and PING commands?
- 37I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 38I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 39What can happen if the wrong paper is used in your machine.
- 40When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 41Large characters are printed incorrectly. (Linux)
- 42Print command (cupswrapper) (Linux)
- 43I am unable to print from a client PC to a printer on a print server. (Linux)
- 44I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 45A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 46I cannot print from my computer via network. (For Macintosh)
- 47Where do I find a Parallel or USB interface cable?
- 48How do I turn off the Status Monitor using the USB port?
- 49My Brother machine misfeeds paper.
- 50What is a peer-to-peer network and do Brother printers work in that kind of environment?