FAQs & Troubleshooting
Popular |
HL-1240
153 Results
1.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2.
The machine does not print anything.
3.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
4.
The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
5.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
6.
I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
I cannot print from Mac OS X.
9.
Can I use non-Brother or third party supplies with the Brother machine?
10.
Can I print from DOS applications?
11.
When trying to print from Mac OS® X the print queue is stopped.
12.
The printed letters are slanted, positioned incorrectly.
13.
The driver installation finished successfully but I cannot print. (Linux)
14.
Where can I get the drivers and utilities that work with Mac OS X 10.6?
15.
Using the PING command to troubleshoot problems.
16.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
17.
I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
18.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
19.
Cannot print after a Windows 10 update (June 2020)
20.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
21.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
22.
Pre-Required Procedures (Linux)
23.
Windows 10 Support Information
24.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
25.
What is the difference between the toner cartridge and the drum unit?
26.
How to identify your Operating System (OS).
27.
Change the printer driver settings (Windows/macOS)
28.
I cannot print from my computer via network. (For Macintosh)
29.
The printer prints incorrect information. Sometimes it prints a couple of characters and then ejects the page, etc..
30.
Why are the alarm and data lights on?