FAQs & Troubleshooting
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128 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2What driver package format is supported by my Linux distribution?
- 3What kind of USB cable should I use?
- 4What can happen if the wrong paper is used in your machine.
- 5How to identify your Operating System (OS).
- 6The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 7The printer prints unexpectedly or it prints garbage.
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9Cannot print after a Windows 10 update (June 2020)
- 10Delete print jobs from the print queue.
- 11The printer status is Offline or Paused.
- 12I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 13The machine does not print anything.
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15I am unable to print from a client PC to a printer on a print server. (Linux)
- 16Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 17What kind of envelopes should I avoid?
- 18Can I use non-Brother or third party supplies with the Brother machine?
- 19When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 20The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 21Windows 10 Support Information
- 22Can I print from or scan to Android™ Smartphone?
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24What is the BROWNIE software?
- 25Where do I find a Parallel or USB interface cable?
- 26I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 27Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 28What kind of memory can I use?
- 29When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 30Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 31Print command (cupswrapper) (Linux)
- 32All print jobs are aborted and nothing is printed. (Linux)
- 33I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 34I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 35How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 36Why are all the lights blinking then the drum light blinking?
- 37Paper size settings are unavailable when I print from OpenOffice (Linux)
- 38Large characters are printed incorrectly. (Linux)
- 39Print command (LPR) (Linux)
- 40I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 41Uninstall printer drivers (Linux)
- 42Functions supported in the Windows 7 built-in drivers
- 43The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 44Why does the Drum LED light?
- 45The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 46Printouts have a curl or wave.
- 47Black toner marks appear across the page.
- 48Can I print from DOS applications?
- 49When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 50Uninstall the printer drivers (For Windows)