FAQs & Troubleshooting
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HL-1230
128 Results
1.
The machine does not print anything.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
How to identify your Operating System (OS).
4.
I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
5.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
6.
Change the printer driver settings (Windows/macOS)
7.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
8.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
9.
What is the BROWNIE software?
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
The printer status is Offline or Paused.
12.
The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
13.
How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
14.
The printer prints unexpectedly or it prints garbage.
15.
How do I perform a factory reset?
16.
Why are the alarm and data lights blinking?
17.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
18.
Printouts have a curl or wave.
19.
The printed letters are slanted, positioned incorrectly.
20.
Windows 7 Support Information
21.
Lines appears across the page.
22.
Output sheets are completely black.
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
What driver package format is supported by my Linux distribution?
25.
Cannot print after a Windows 10 update (June 2020)
26.
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
27.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
28.
Functions supported in the Windows 7 built-in drivers
29.
The paper is skewed when it's printed.
30.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?