FAQs & Troubleshooting
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339 Results
- 1How to Activate the Calligraphy Kit
- 2How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 3List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 4Cutting with the Rotary Auto Blade [Video]
- 5How to Use the Roll Feeder Function [Video]
- 6What should I do if the scanned and cut positions are misaligned?
- 7How can I cleanly cut hard and thick materials?
- 8ErrS10 appears on the computer screen.
- 9Can rough material be cut?
- 10E02001 appears on the computer screen.
- 11How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 12ErrS12 appears on the computer screen.
- 13ErrS09 appears on the computer screen.
- 14ErrS07 appears on the computer screen.
- 15E02005 appears on the computer screen.
- 16If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 17How to Install the Roll Feeder
- 18Instructions for sending patterns created in CanvasWorkspace to the cutting machine via a USB Cable [Video]
- 19E00009 appears on the computer screen.
- 20E00003 appears on the computer screen.
- 21Multiple data cannot be transferred to the machine at once
- 22Mat, Cutting Blade and Material Combinations
- 23Overview of the Edit Panel [Video]
- 24How to register Your Machine with CanvasWorkspace
- 25“The entered text cannot be used.“ appears on the computer screen.
- 26Attaching the Material/Peeling Off the Material
- 27Can tape other than masking tape be used to secure materials to the cutting mat?
- 28Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 29Can the cutting machine cut felt, leather and synthetic leather?
- 30Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 31How to Import My Project to CanvasWorkspace [Video]
- 32E94002 appears on the computer screen.
- 33E11008 appears on the computer screen.
- 34E11002 appears on the computer screen.
- 35E02004 appears on the computer screen.
- 36E02002 appears on the computer screen.
- 37E01003 appears on the computer screen.
- 38E00008 appears on the computer screen.
- 39Adjusting the Position of the Feed Roller
- 40Cutting/Drawing by Tracing an Image
- 41"Connection Fail : Err-02" appears on the LCD Display Screen. What does it mean?
- 42After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 43Instructions for Creating Roll Feeder Data with CanvasWorkspace and Sending It to the Cutting Machine
- 44Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 45What is the difference between "CWPRJ" file and "FCM" file? [Video]
- 46How to Create an Offset Line [Video]
- 47Basic Operations [Video instructions]
- 48I cannot log in even after entering my login ID and password for CanvasWorkspace.
- 49Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 50Stamp Starter Kit [Video]