1.

How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.

2.

List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)

3.

Mat, Cutting Blade and Material Combinations

4.

List of Error Messages for CanvasWorkspace (Others)

5.

How do I update the software of the cutting machine?

6.

An error appears when trying to import a DXF file.

7.

How can I cleanly cut hard and thick materials?

8.

"Please register your machine."  appears on the computer screen.

9.

How to Activate the Calligraphy Kit

10.

E02006 appears on the computer screen.

11.

What type of cut files and projects containing cut data other than built-in patterns are available?

12.

Downloading Optional Design Pattern Collection (My Collection Function)

13.

Data cannot be transferred even though the machine number has been input. (M5622201)

14.

“The entered text cannot be used.“ appears on the computer screen.  

15.

If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?

16.

Half Cut (Kiss Cut) Settings

17.

Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)

18.

[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID

19.

What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)

20.

E10004 appears on the computer screen.

21.

How to Calibrate the LCD Touchscreen Display

22.

M5613201 appears on the Artspira app screen.

23.

Can the cutting machine cut all materials automatically with the auto blade?

24.

Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)

25.

List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)

26.

E12002 appears on the computer screen.

27.

FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.

28.

When the mat is inserted, the attached material peels off.

29.

M5622201 appears on the Artspira app screen.

30.

M4210001 appears on the Artspira app screen.