FAQs & Troubleshooting
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39 Results
- 1Can I reduce the size of a received fax on this machine?
- 2What is Distinctive Ring and how do I program it?
- 3What does "NG" on the Transmission Verification Report mean?
- 4"DOCUMENT JAM" error appears on the LCD. What should I do?
- 5Can an External Answering Device(TAD) be used instead of the built-in one?
- 6How do I connect an External Telephone?
- 7How do I improve the copy or fax quality?
- 8How do I set up a answering machine (TAD) to work on the same line as the fax?
- 9I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 11How do I replace the ribbon?
- 12Can I connect my External Answering Device in another room and still receive faxes?
- 13Can I confirm that the FAX was sent correctly?
- 14My FAX/MFC will not Dial. Why?
- 15How does the "FAX/TEL" Mode work?
- 16How do I clean the Scanner to improve the copy or fax quality?
- 17Do I need a telephone line to send and receive faxes with my Brother machine?
- 18How can I clear the "PAPER JAM" error message?
- 19How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 20What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 21How do I program the date and time?
- 22When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 23My Brother machine has no power.
- 24"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 25I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 26How do I print the received faxes that are stored in memory? (Fax Storage)
- 27How do I know which receive mode to select?
- 28I am experiencing problems sending a fax, what can I do?
- 29Vertical streaks appear in my copies.
- 30How do I clean the print head?
- 31Why can't I copy or send? All the keys just beep 3 times.
- 32When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 33I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 34What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 35I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 36Can I print a report that will show a listing of faxes I sent and received?
- 37Can I print from or scan to Android™ Smartphone?
- 38Can I print from and scan to iPhone, iPod touch and iPad?
- 39Why are my sent faxes always received with a black vertical line down the page?