FAQs & Troubleshooting
Popular |
35 Results
- 1How do I replace the ribbon?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3How can I clear the "PAPER JAM" error message?
- 4How do I set up a answering machine (TAD) to work on the same line as the fax?
- 5What is Distinctive Ring and how do I program it?
- 6My FAX/MFC will not Dial. Why?
- 7How do I clean the print head?
- 8"DOCUMENT JAM" error appears on the LCD. What should I do?
- 9Can an External Answering Device(TAD) be used instead of the built-in one?
- 10Can I connect my External Answering Device in another room and still receive faxes?
- 11How do I clean the Scanner to improve the copy or fax quality?
- 12How do I improve the copy or fax quality?
- 13How does the "FAX/TEL" Mode work?
- 14Can I confirm that the FAX was sent correctly?
- 15My Brother machine has no power.
- 16I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 17What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 18What does "NG" on the Transmission Verification Report mean?
- 19When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 20Why are my sent faxes always received with a black vertical line down the page?
- 21When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 22Can I print from and scan to iPhone, iPod touch and iPad?
- 23How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 24Why can't I copy or send? All the keys just beep 3 times.
- 25I am experiencing problems sending a fax, what can I do?
- 26I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 27What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 28Can I print a report that will show a listing of faxes I sent and received?
- 29How do I print the received faxes that are stored in memory? (Fax Storage)
- 30How do I know which receive mode to select?
- 31How do I program the date and time?
- 32Do I need a telephone line to send and receive faxes with my Brother machine?
- 33Can I print from or scan to Android™ Smartphone?
- 34I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 35I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?