FAQs & Troubleshooting
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249 Results
- 1(Video) Load A4/Letter paper
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Load paper in the paper tray
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7(Video) Unpack your Brother machine
- 8Replace Ink
- 9I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12(Video) Install Ink Cartridges
- 13Can I print from or scan to Android™ mobile device?
- 14(Video) Connect telephone line and power cords
- 15(Video) Load an Envelope (Manual Feed Slot)
- 16Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 17The printer status is Offline or Paused.
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 22Easy Scan to E-mail
- 23I cannot print using my Brother machine on a wireless network (Mac)
- 24Where is the USB port on the machine?
- 25Load envelopes
- 26When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28High Temperature
- 29After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 30A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 31Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 32The edge of glossy paper is smudged.
- 33Cannot Detect
- 34One or more of my colors are not printing (blank).
- 35Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 36I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 37My Brother machine could not be found over the network when I installed drivers on my computer.
- 38Unable to Print 7X
- 39Out of Memory
- 40Wrong Ink Color
- 41Printing/ Scanning with a mobile device
- 42Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 43Ink Absorber Full / Ink Absorber Pad Full
- 44Unable to Print 3X
- 45Wrong Paper / Paper Size Mismatch
- 46I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48I cannot print on a wireless (Wi-Fi) network (Windows)
- 49(Video) Set up your Brother machine
- 50Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.