FAQs & Troubleshooting
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205 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2What driver package format is supported by my Linux distribution?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4What kind of Media Adapter can I use?
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 7The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 8When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 9How do I print on an envelope?
- 10How can I re-install the drivers?
- 11To install the printer driver easily using a tool. (Linux)
- 12Delete print jobs from the print queue.
- 13How do I clear Machine Error 46?
- 14Can I print using only the black ink cartridge when the Color cartridges have run out?
- 15Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 16I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 17When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 18I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 19I cannot install the driver when using the Driver Install Tool. (Linux)
- 20I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 21I want to print using CUPS while keeping SELinux enabled. (Linux)
- 22Scan a document from a Windows Vista application
- 23Where is the full User's Guide? I can't find enough information in the paper manual.
- 24Uninstall printer drivers (Linux)
- 25Pre-Required Procedures (Linux)
- 26The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 27How to identify your Operating System (OS).
- 28The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 29The printer status is Offline or Paused.
- 30The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 31When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 32I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 33Can third party ink be used to refill the ink cartridges?
- 34I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 35When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 36Where is the USB port on the machine? I can't find it on the back of the unit.
- 37I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 38I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 39I'm using Macintosh®. What are the settings in the Scanner window used for?
- 40Why can't I print when an ink cartridge is empty?
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42When I print images, the quality is not good (Linux)
- 43Paper size settings are unavailable when I print from OpenOffice (Linux)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45Large characters are printed incorrectly. (Linux)
- 46The driver installation finished successfully but I cannot print. (Linux)
- 47I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 48When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 49I am unable to print from a client PC to a printer on a print server. (Linux)
- 50Firewall port requirements of the Scan Key Tool (Linux)