FAQs & Troubleshooting
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DCP-115C
204 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
4.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
5.
How to identify your Operating System (OS).
6.
Can third party ink be used to refill the ink cartridges?
7.
How do I print on an envelope?
8.
How do I clear Machine Error 46?
9.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
10.
Delete a network scanner entry. (Linux)
11.
I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
12.
Delete print jobs from the print queue.
13.
The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
14.
The edge of glossy paper is smudged.
15.
Change the printer driver settings (Windows/macOS)
16.
The printer status is Offline or Paused.
17.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
18.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
19.
Can I print using only the black ink cartridge when the Color cartridges have run out?
20.
Which E-mail packages are compatible with ControlCenter3?
21.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
22.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
23.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
24.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
25.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
26.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
27.
What driver package format is supported by my Linux distribution?
28.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
29.
I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
30.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)