FAQs & Troubleshooting
Latest |
50 Results
- 109/26/2023My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 206/21/2023Uninstall the driver (OS X 10.10 or greater).
- 303/17/2023Open the "Scanners and Cameras" and Properties.
- 412/13/2022How to identify your Operating System (OS).
- 510/13/2022Reset Your Brother Machine
- 610/13/2022Reset the Usage Counters
- 710/13/2022Save Scanned Documents on Your Computer
- 810/13/2022Check the Serial Number
- 909/05/2022Set Up the Brother Machine Using Remote Setup (Windows®)
- 1009/01/2022Set Up the Brother Machine Using Remote Setup (Mac)
- 1109/01/2022Check Supplies Replacement Cycle
- 1209/01/2022Check the firmware version.
- 1308/22/2022Configure the Scan to Email Feature (Linux)
- 1407/28/2022Update the Driver or Firmware for your Brother machine
- 1506/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 1604/20/2022Uninstall the Brother Software and Drivers (Windows)
- 1704/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 1803/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1911/10/2021Open the Control Panel (For Windows)
- 2010/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2107/06/2020Scan using XSane or GIMP (Linux)
- 2207/06/2020Important points for specifying the scan area (Linux)
- 2307/06/2020What driver package format is supported by my Linux distribution?
- 2406/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 2504/06/2020Delete a network scanner entry. (Linux)
- 2603/03/2020Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 2712/06/2019Where can I download Brother iPrint&Scan application for Mac?
- 2810/29/2019Pre-Required Procedures (Linux)
- 2910/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 3001/29/2019Command List of brscan. (Linux)
- 3101/29/2019Uninstall the scanner driver. (Linux)
- 3201/29/2019Uninstall Scan-key-tool. (Linux)
- 3302/15/2018Change the General Settings Using Remote Setup
- 3402/15/2018Scanning and Other Problems
- 3502/15/2018Clean the Scanner and Rollers
- 3602/15/2018Load Receipts, Clippings, Photos, and Other Documents
- 3702/15/2018Load Non-standard Size Documents
- 3802/15/2018Load Documents Longer than Standard Size
- 3902/15/2018Load a Plastic Card
- 4002/15/2018Load Business Cards
- 4102/15/2018Load Standard Size Documents
- 4202/15/2018Acceptable Documents
- 4302/15/2018Replace the Pick Up Roller
- 4402/15/2018Replace the Brake Roller
- 4502/15/2018Document Jam
- 4610/11/2017Error and Maintenance Indications
- 4710/11/2017Service Call Indications
- 4809/21/2017Load Documents
- 4903/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 5003/04/2016Printing/ Scanning with a mobile device