FAQs & Troubleshooting
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51 Results
1. 08/06/2024
Where can I download Brother iPrint&Scan application for Mac?
2. 07/04/2024
Scan a document using Brother iPrint&Scan. (Windows, macOS)
3. 06/27/2024
The scanning speed is slow when scanning from my machine. (Windows)
4. 09/26/2023
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
5. 06/21/2023
Uninstall the driver (OS X 10.10 or greater).
6. 03/17/2023
Open the "Scanners and Cameras" and Properties.
7. 12/13/2022
How to identify your Operating System (OS).
8. 10/13/2022
Reset Your Brother Machine
9. 10/13/2022
Reset the Usage Counters
10. 10/13/2022
Save Scanned Documents on Your Computer
11. 10/13/2022
Check the Serial Number
12. 09/05/2022
Set Up the Brother Machine Using Remote Setup (Windows®)
13. 09/01/2022
Set Up the Brother Machine Using Remote Setup (Mac)
14. 09/01/2022
Check Supplies Replacement Cycle
15. 09/01/2022
Check the firmware version.
16. 08/22/2022
Configure the Scan to Email Feature (Linux)
17. 07/28/2022
Update the Driver or Firmware for your Brother machine
18. 06/23/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
19. 04/20/2022
Uninstall the Brother Software and Drivers (Windows)
20. 04/14/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
21. 03/24/2022
I cannot save a file downloaded from the Brother support website (For Windows)
22. 11/10/2021
Open the Control Panel (For Windows)
23. 10/12/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
24. 07/06/2020
Scan using XSane or GIMP (Linux)
25. 07/06/2020
Important points for specifying the scan area (Linux)
26. 07/06/2020
What driver package format is supported by my Linux distribution?
27. 06/02/2020
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
28. 04/06/2020
Delete a network scanner entry. (Linux)
29. 10/29/2019
Pre-Required Procedures (Linux)
30. 10/10/2019
Install PaperPort™ 12SE / 14SE (Windows)