FAQs & Troubleshooting
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152 Results
- 1Set Telephone Line Compatibility for Interference and VoIP Systems
- 2How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3Load Documents in the Automatic Document Feeder (ADF)
- 4The scanning speed is slow when scanning from my machine. (Windows)
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6Export an address book and import it to another machine
- 7What is the recommended paper?
- 8I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 9What driver package format is supported by my Linux distribution?
- 10Cannot Scan ##
- 11I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 12Unusable Device
- 13Uneven color density across the page
- 14Toner smears easily
- 15Document Jam
- 16Paper is Jammed Inside the Machine
- 17Replace the Drum Unit
- 18Print the Network Configuration Report
- 19Vertical colored streaks or bands appear on the page
- 20When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 21Clean the Corona Wires
- 22I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 23Check the remaining ink or toner level (Linux)
- 24I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 25I cannot print on a wireless (Wi-Fi) network (Windows)
- 26Enable the Brother machine's network interface.
- 27Install the Brother Mobile Connect application (for mobile device)
- 28Protect your Brother machine against unauthorised access over the network
- 29Open the Status Monitor (Windows)
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31Too Many Trays
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33How to identify your Operating System (OS).
- 34I cannot print from my computer via USB.
- 35Cannot Print ##
- 36I cannot scan via network.
- 37Cannot Detect
- 38Cooling Down
- 39I cannot connect my machine to a Windows 11 computer via USB.
- 40When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 41Use Universal Print (Windows)
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43The downloaded driver's name is different from my machine's name. (Linux)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45Large characters are printed incorrectly. (Linux)
- 46When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 47I am unable to print from a client PC to a printer on a print server. (Linux)
- 48Document is Jammed in the Top of the ADF Unit
- 49Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 50Adjust color settings by using the custom setting in the printer driver (Windows only)