FAQs & Troubleshooting
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MFC-L9630CDN
151 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
Install the Brother Mobile Connect application (for mobile device)
4.
The color of your printouts is not what you expected
5.
What driver package format is supported by my Linux distribution?
6.
Replace the Waste Toner Box
7.
Set Telephone Line Compatibility for Interference and VoIP Systems
8.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
9.
Use Universal Print (Windows)
10.
Paper is Jammed in the 2-sided Tray
11.
Replace the Drum Unit
12.
Replace the Toner Cartridge
13.
Ghosting images
14.
My Brother machine could not be found over the network when I installed drivers on my computer.
15.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
16.
Cannot Scan ##
17.
The printer status is Offline or Paused.
18.
Document Jam
19.
Paper is Jammed in the Back of the Machine
20.
Paper is Jammed Inside the Machine
21.
What is the default password for my Brother machine?
22.
Cannot Print ##
23.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
24.
Unusable Device
25.
Can I print in monochrome if one of the color toners run out?
26.
Adjust color settings by using the custom setting in the printer driver (Windows only)
27.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
28.
Condensation
29.
What is the default password for my BRAdmin or Web Based Management?
30.
Storage Full