FAQs & Troubleshooting
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391 Results
- 1How do I load paper in paper tray#2?
- 2How do I know which side up my photo paper should be in the tray?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Can I print from or scan to Android™ Smartphone?
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6How do I load paper?
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 8Ink Absorber Full
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12Load A3 or ledger paper and program my Brother machine to print on it.
- 13Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14Unable to Scan AX
- 15Discover the MAC address of the Brother network card
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17The printer status is Offline or Paused.
- 18When I print, the pages are smudged with ink.
- 19How do I load envelopes into my machine?
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 22No Ink Cartridge
- 23Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 24When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 25What is the recommended paper?
- 26I still receive the error message "Paper Jam" after I removed the jammed paper.
- 27One or more of my colors are not printing (blank).
- 28When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Make copies on Ledger paper?
- 31I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 32Make my copied images lighter or darker.
- 33How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 34Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 35When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 36I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 37When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 38Scan from the Brother iPrint&Scan application using Windows Phone.
- 39Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 40A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 41The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 42Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 43Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 44I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 45How to identify your Operating System (OS).
- 46Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 47I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 48How do I turn off my Brother machine's Secure Function Lock feature?
- 49Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 50How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?