FAQs & Troubleshooting
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349 Results
- 1Load paper in the paper tray
- 2How can I print, fax, copy and scan using A3/Ledger size paper?
- 3I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 6Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 7How do I load envelopes into my machine?
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Scan from the Brother iPrint&Scan application using Windows Phone.
- 10Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12I cannot connect to the Active Directory running on Windows Server 2003 using the LDAP feature. The error message "Server Time-out" appears on the LCD. What should I do?
- 13Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 14Command List of brscan. (Linux)
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16Protect your Brother machine against unauthorised access over the network
- 17Download a file from the "Downloads" section and save it to Windows 8 computer.
- 18Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 19Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 20Stop my Brother machine from automatically redialing a number.
- 21How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
- 22I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 23Can third party ink be used to refill the ink cartridges?
- 24Replace Ink
- 25I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 26How do I clear the message "Cannot Detect" from the display?
- 27I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 28ControlCenter3 displays a blank screen at startup (Windows)
- 29When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31Enable the Brother machine's network interface.
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33What is Brother iPrint&Scan?
- 34Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 36The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 37Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 38Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 39Locate files scanned with ControlCenter2 (For Macintosh)
- 40Locate files scanned with ControlCenter3 (For Windows)
- 41Can I print from or scan to Android™ Smartphone?
- 42How many times will my Brother machine automatically redial a busy number?
- 43When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 44Windows 7 Support Information
- 45How do I make copies using my Brother machine?
- 46Print using only the black ink cartridge when the Color cartridges have run out.
- 47Scan a document from the Windows Vista Photo Gallery
- 48Is my Brother machine compatible with Windows Vista?
- 49Can I connect to the Active Directory server using the LDAP feature?
- 50How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)