FAQs & Troubleshooting
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MFC-6890CDW
349 Results
1.
How can I print, fax, copy and scan using A3/Ledger size paper?
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
4.
Load paper in the paper tray
5.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
6.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
7.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
8.
How do I load paper in paper tray#2?
9.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
10.
What is Brother iPrint&Scan?
11.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
12.
I cannot connect to the Active Directory running on Windows Server 2003 using the LDAP feature. The error message "Server Time-out" appears on the LCD. What should I do?
13.
Can I connect to the Active Directory server using the LDAP feature?
14.
Can third party ink be used to refill the ink cartridges?
15.
Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
16.
I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
17.
Enable the Brother machine's network interface.
18.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
19.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
Scan and save a document in PDF format (Scan to File)
22.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
23.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
24.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
25.
How do I load envelopes into my machine?
26.
Windows 7 Support Information
27.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
28.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
29.
Wireless setup is requesting a WPS PIN to complete the setup
30.
I get a TS error when trying to print on a wireless network.